Delivery Terms

At Japanese & Korean Mart, we strive to ensure fast, safe, and reliable delivery for all orders. Please review our delivery guidelines below.

Delivery Coverage

We deliver across Bahrain with transparent and customer-friendly delivery charges.

Delivery Charges

• Free delivery within 10 km from our store.
• 1.5 BD delivery charge applies for distances above 10 km.

Delivery Time

• Standard delivery time: Same day or next day depending on location.
• Peak periods may require additional time.
• Frozen and chilled items are delivered in temperature-controlled packaging.

Customer Responsibilities

• Customer must provide a correct delivery address and active phone number.
• Orders must be received by someone at the delivery address.
• Failed delivery due to customer unavailability may incur re-delivery fees.

Damaged or Missing Items

Any damaged, leaking, spoiled, or missing items must be reported within 24–48 hours with supporting photos for immediate support.